0 Open      0 Scheduled      9 Resolved

Budget US Service is DOWN (Resolved)

Affecting Server - Minecraft Server Budget USA | Priority - Critical


OVH is apparently having a severe issue affecting thousands of customers.

Monitor the status here:
http://status.ovh.com/

and our data center location here:
http://status.ovh.com/?do=details&id=12381

We have no ETA from them and they are not answering their phone.

Date - 2016-03-04 22:22 - 2016-03-09 15:24

Last Updated - 2016-03-05 11:11

Server connection issues (Error 500) (Resolved)

Affecting Server - Minecraft Server Budget UK | Priority - High


We are aware a portion of our customer base are having connection issues (Error 500).

Sorry for the inconvenience, we are currently investigating this. Please stand by while we work to have this resolved ASAP.

Stand by - Virtual Gladiators support

Date - 2016-01-02 06:46

Last Updated - 2016-01-02 07:17

Budget US network issues (Resolved)

Affecting Other - Fiber | Priority - Critical


It appears the data center where the Budget US server is located had a fiber network cable cut. They are working on the issue.

Budget US services will be spotty at best until this is resolved.

Date - 2015-11-02 11:09 - 2015-11-02 18:58

Last Updated - 2015-11-02 11:10

US Server Migration - New IP's for 216.1 (Resolved)

Affecting Server - Minecraft Server USA | Priority - Critical


Update: 2014-05-17 22:59 MST - The migration is complete and servers are all back online. We are checking them all now to ensure everything is running as expected.

If you are on 216.158.80.218, you server is moving to a new, more powerful US server in Dallas with 10 GIGABIT of DDOS mitigation at no extra cost.

Your IP address ill change, but your port will remain the same.

The new IP is 198.52.168.133


The migration will start shortly. An in-game broadcast will be sent before the servers are shut down. When the migration is finished, you will be on the new IP Address. Anyone using a .vgmc.us subdomain will automatically have that information updated with the new IP address.


If you are on a dedicated IP address on this host, you will be emailed separately with the new IP address.

Please contact us via email, ticket or live chat if you have any questions or concerns.

Date - 2014-05-17 21:58 - 2014-05-25 13:38

Last Updated - 2014-05-17 22:59

Spigot and MCPC CRASHING (Resolved)

Affecting System - Spigot/Mojang | Priority - Critical


Mojang performed some sort of maintenance on their authentication servers today that has critically affected all spigot and MCPC+ servers.

The symptom is a crash when more than one player logs in to your server. The crash on the console looks like this:


[21:07:34] [Server thread/ERROR]: Encountered an unexpected exception
java.lang.ArrayIndexOutOfBoundsException: -8
at java.util.concurrent.CopyOnWriteArrayList.get(CopyOnWriteArrayList.java:368) ~[?:1.7.0_51]
at java.util.concurrent.CopyOnWriteArrayList.get(CopyOnWriteArrayList.java:377) ~[?:1.7.0_51]


There is a bug report opened at Spigot for the issue:
http://www.spigotmc.org/threads/server-crashed-and-then-cannot-start-again.14807/


The patched version of spigot (1339p for v1.7.2, 1138p for v1.6.4) is available. Please upgrade your Spigot to the patched version.

If you are running a version of Spigot older than 1.6.4, you MUST upgrade to at least 1.6.4 build 1138p, as there are no older versions of the back-ported patch!

*** All customers running MCPC v1.6.4 MOD Packs have had their MCPC.jar file updated. Please restart your server to activate the changes.

Date - 2014-03-26 15:47

Last Updated - 2014-04-06 10:04

Minecraft.net servers down (Resolved)

Affecting Other - minecraft.net login and session servers | Priority - Critical


It appears that the Minecraft.net login and session servers are having issues.

You can check the current status on this page:
http://xpaw.ru/mcstatus/

The result is that your players will not be able to login to your server. They will either receive a session error, or "end of stream".

This has nothing to do with your Virtual Gladiators Minecraft server. This is an issue with Mojang, the developers of Minecraft itself.

Date - 2013-08-16 14:00 - 2013-08-16 14:45

Last Updated - 2013-08-16 15:50

Emergency maintenance on MC1 (5.135.139.53) (Resolved)

Affecting Server - Minecraft Server Europe France | Priority - Critical


MC1 (5.135.139.53) needs to be rebooted for emergency maintenance. Stay tuned.

Date - 2013-07-26 13:39

Last Updated - 2013-07-26 14:39

USA Network upgrades (Resolved)

Affecting Other - Network ports | Priority - High


On June 25th at 7 PM EST (Eastern time), all of the Virtual Gladiators USA servers will have their network ports upgraded. This upgrade should only take a few minutes, but all services will be impacted while the cable is moved to the faster network switch.

Your Minecraft server will continue to run, but it will be inaccessible during this time. The upgrade process should take less than 20 minutes to complete.

Date - 2013-06-25 19:00 - 2013-06-25 19:20

Last Updated - 2013-06-28 04:33

Europe Data Center Network Issues (Resolved)

Affecting Other - Europe Data Center | Priority - Critical


It seems that the Europe data center had severe network issues this morning, which caused Multicraft problems when trying to start/restart your server.

Many apologies for this, but it is now resolved.

Date - 2013-06-08 08:00 - 2013-06-08 09:00

Last Updated - 2013-06-08 11:03


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